tk971 Terms and Conditions

1 General Information and Eligibility

tk971 is an online gaming platform that provides cricket betting, live casino, slots and other gaming services for users in Bangladesh. These terms apply to the tk971 website and all associated services.

1.1 Eligibility Criteria

To use our platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You must have a valid personal mobile banking account.
• You must register under your own identity — not on behalf of anyone else.
• You must not reside in an area where online gaming is legally prohibited.

1.2 Acceptance of Terms

By creating an account on tk971, logging in, or starting to use any service, you are considered to have read and accepted these complete terms and conditions, the privacy policy and the responsible gaming policy. If you do not agree with any part of these terms, please refrain from using the platform.

2 Account Registration and Management

2.1 Registration Process

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in permanent account termination. You must provide accurate and complete information at the time of registration.

2.2 Account Security

• It is entirely your responsibility to keep your username and password confidential.
• Do not share your account details with anyone else.
• If you suspect a security breach on your account, notify our support team immediately.
• You are responsible for all activities carried out using your account.

2.3 Identity Verification (KYC)

tk971 may ask you to submit a government-issued ID, proof of address or other relevant documents for identity verification at any time. tk971 reserves the right to suspend withdrawal access until verification is complete.

3 Deposit and Withdrawal Policy

3.1 Supported Payment Methods

tk971 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

3.2 Deposit Rules

• Minimum deposit amount: ৳100 (for each method).
• Deposited funds may only be used for gaming purposes.
• Deposits from third-party accounts are not accepted — deposits must be made only from your own mobile banking account.
• Deposit transactions are generally completed instantly.

3.3 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: generally completed within 10 to 45 minutes.
• Withdrawals can only be made to the depositor's own mobile banking account.
• tk971 reserves the right to request additional verification for unusual transactions.
• Withdrawals may be restricted until the wagering requirements of any active bonus are met.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. A 15x wagering requirement applies to this bonus. That means if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before making a withdrawal.

4.2 General Bonus Terms

• After activating a bonus, wagering must be completed within the specified period.
• Each bonus has its own validity period and conditions — see the promotions page for details.
• There may be a maximum bet limit on bets placed using bonus funds.
• Multiple bonuses cannot be combined at the same time unless specifically permitted.
• If a withdrawal is attempted before the bonus conditions are met, the bonus and any associated winnings will be forfeited.
• Separate conditions may apply to winnings from promotional bonuses or free bets.

4.3 VIP Program

tk971's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits increase as you advance to higher tiers — starting from a maximum of 0.2% at Bronze up to a maximum of 1.2% at Diamond. All decisions regarding VIP benefits are at tk971's discretion.

5 Betting Rules

5.1 General Betting Policy

Once confirmed, a bet cannot be changed or cancelled. It is the user's own responsibility to verify all details correctly before confirming a bet.

5.2 Cricket and Sports Betting

• If a match is cancelled or abandoned, bets are generally refunded — subject to the conditions of the specific market.
• In live betting, any bet may be cancelled due to technical issues.
• In the event of odds changes, the odds at the time of confirmation will apply.
• tk971 reserves the right to investigate suspicious or unusual betting patterns.

5.3 Casino and Slots Games

• The outcome of all games is determined by a certified Random Number Generator (RNG).
• In the case of an incomplete game due to a technical error, the relevant round may be voided.
• The game provider's own rules and regulations may apply.

6 Fair Play and Security Policy

6.1 Prohibited Activities

The following activities are strictly prohibited on tk971:

• Using automated bots or software to place bets or play games.
• Creating multiple accounts to exploit the bonus system.
• Colluding with others to gain an unfair advantage.
• Intentionally exploiting technical vulnerabilities of the platform.
• Creating or managing an account using false information.
• Placing bets or managing funds on behalf of a third party.

6.2 SSL Security and Data Protection

tk971 uses SSL encryption technology to keep all your personal and financial information secure. Our platform is committed to maintaining a safe and reliable environment. Your data will not be sold or transferred to any third party.

7 Responsible Gaming Policy

tk971 gives the highest priority to responsible gaming. We believe gaming should be a form of entertainment — never a source of financial stress or emotional distress.

7.1 Self-Limit Setting

Users can set their own limits on deposits, bets and losses. Contact our support team to use this feature.

7.2 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you can use the self-exclusion option. Activating this feature will close your account for a set period or permanently.

For more information on responsible gaming, visit our Responsible Gaming page.

8 Account Suspension and Termination Policy

8.1 tk971's Rights

tk971 reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Registration using false information.
• Detection of fraud or dishonest activity.
• Involvement in prohibited activities.
• Failure to pass age verification.

8.2 Funds After Account Termination

If an account is terminated due to a breach of terms and conditions, tk971 reserves the right to confiscate funds and notify the relevant authorities. If terminated due to an innocent error, legitimate funds will be returned after verification.

8.3 Account Closure at User's Request

You may request to close your account at any time by contacting our support team. You may apply to withdraw any remaining funds before closure.

9 Intellectual Property

All content published on the tk971 website — including text, graphics, logos, interface design, software and other elements — is intellectual property owned by or licensed to tk971. Copying, redistributing or modifying these without permission is strictly prohibited.

Limited permission is granted to view and download tk971 content for personal, non-commercial use, however tk971 may withdraw this permission at any time.

10 Limitation of Liability

10.1 Nature of the Service

tk971 provides services on an "as is" and "as available" basis. Services may be temporarily unavailable due to technical disruptions, maintenance, or unforeseen circumstances.

10.2 Liability for Financial Losses

The user is solely responsible for any financial losses incurred through gaming activities. tk971 is not liable for any losses, damages, or other indirect harm arising from gaming.

10.3 Third-Party Content

tk971's platform uses software and content from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). tk971 is not directly liable for any issues with the services of these providers.

11 Amendment and Modification of Terms

tk971 reserves the right to change, revise, or update any part of these terms at any time. Users will be notified of significant changes via a notice on the website or by email.

Continuing to use the platform after any changes will be considered your acceptance of the revised terms. It is advised to review this page regularly. The date of the latest update will always be displayed at the top of this page.

12 Dispute Resolution & Contact

12.1 Complaints Process

For any complaint or dispute, please first contact us through our 24/7 Bengali live chat support or by email. Our team will work to resolve your issue as quickly as possible.

12.2 Contact Information

Contact us for any questions, suggestions, or complaints:

• Email: [email protected]
• Live Chat: Bengali support available 24 hours a day, 7 days a week on the website.

12.3 Applicable Law

These terms and any matters relating to your relationship with tk971 will be governed by the principles of fair play and ethical business conduct. Disputes will be resolved by mutual agreement of both parties.